Financial Aid Assistant

Job Description

POSITION: Financial Aid Assistant 
DEPARTMENT: Student Services 
LOCATION: New Town, ND Campus 
OPENING & CLOSING DATE: August 11, 2025 – Open Until Filled 
CLASSIFICATION: Full-Time 
FLSA STATUS: Exempt 
PAY RANGE: $18.00/hr. 
Nueta Hidatsa Sahnish College (“NHSC”) strives to provide a unique educational community founded in culture and 
spirituality that nurtures holistic student success. Since 1973, our staff has championed the role of higher 
education.  
POSITION SUMMARY: 
This position is primarily responsible for assisting the Financial Aid Director in administering all student financial 
aid programs, including student disbursements, updating reports, and monitoring of the policies and procedures of 
the Financial Aid Office. The position is also responsible for maintaining accurate student records and supporting 
documentation, and provides standard administrative, technical and production services to the Financial Aid Office. 
This position involves extensive student contact and accurate data entry. The Financial Aid Assistant will also 
assist with Department of Education compliance, reporting and processing to correct audit and program review 
findings to ensure removal of NHSC from Heightened Cash Management, Level II (HCM1) status. 
JOB CHARACTERISTICS: 
Nature of Work: This position performs professional administrative duties requiring adherence to laws, policies 
and procedures. Must meet standards of fairness, accuracy, and timeliness. Position requires some travel. 
Must adhere to standards of confidentiality, especially FERPA. 
Personal Contacts: Extensive contact with the public, including current and prospective students, parents, 
educational personnel, and funding agency representatives. Position requires extensive coordination with the 
Financial Aid Director, Admissions Director, Registrar, and Business Office. 
Supervision Received: Position is self-directed with supervision from the Financial Aid Director and/or from 
the Vice President of Student Services, as needed. 
Essential Functions: Position requires the ability to: communicate orally and in writing; follow established 
guidelines, laws, and policy; develop written policies and procedures; calculate; do budgeting; counsel 
students; determine awards; keep accurate records; use computers for word processing, database 
management, and electronic access for student aid. 
ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES: 
• Serves as the first point of contact for students/parents with the financial aid office to provide 
customer service through in-person, phone, and email. 
• Provides financial aid information to students/parents regarding the application process, needs 
determination, verification, and status of their financial aid application in accordance with all 
applicable laws, regulations, and policies (on campus and in the community). 
• Completes needs analysis forms for scholarships, updates the scholarships on the website and on the 
scholarship board, and assists students in submitting the documentation needed for scholarship 
applications. 
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• Assist students in preparing scholarship documentation and complete needs analysis forms as 
needed. 
• Serves on other college-based teams, as needed. 
• Serves as an information resource for incoming, transfer, re-entering and continuing students and 
assists the Financial Aid Director in resolving student eligibility issues, determining eligibility for 
financial aid, monitoring satisfactory academic progress, and award processing issues. 
• Troubleshoots student accounts to ensure funds are received including following up with students 
regarding any missing documents, program changes, enrollment delays and the satisfactory academic 
progress appeals process. 
• Assists the Financial Aid Director in ensuring that all payments have been made, refunds are 
accounted for, and expenditures have been reported, in accordance with Department of Education 
requirements. 
• Supports the accuracy and completeness of all student files and data bases and assures that all 
student verifications are complete. 
• Uses Jenzabar, PowerFAIDS, EdConnect, and designated web-based programs to manage and process 
financial aid and other related documents. 
• Assists the Financial Aid Director in preparing student budgets and awarding and disbursing financial 
aid in accordance with all applicable laws, regulations, and policies as related to Federal Pell, SEOG, 
and College Work Study, and other grant and scholarship information. 
• Assists in the development and implementation of specific programs, services, and activities which 
will enhance the academic and personal success of NHSC students, relating to financial literacy. 
• Provides direct administrative support to the Financial Aid Director, including general clerical duties, 
preparation of correspondence, and general filing. 
• Assists in completing tasks that promote clean audits, HCM1 removal, and exemplary program 
reviews. 
• Meets established deadlines 
• Maintains confidentiality (FERPA). 
• Complies with all NHSC policies, practices and regulations. 
• Performs all other duties as assigned by the Financial Aid Director and/or Vice President of Student 
Services. 
• Initiates and maintains scholarship searches to expand the internal scholarship resource list; updates 
the NHSC website and scholarship board regularly. 
• Assist in the organization and implementation of Financial Aid-related events throughout the 
institution and community. 
• And other duties as assigned 
KNOWLEDGE, SKILLS & ABILITIES: 
KNOWLEDGE: Knowledge of computer data entry and accurate records management procedures; Strong 
verbal, written and interpersonal communication skills. 
SKILLS: Must have effective math, reading, writing, communication and technology skills. Must be detail 
oriented, with ability to multi-task; Must be proficient with Windows-based software [Word, Excel, PowerPoint], 
with significant experience in Excel spreadsheet formulas and manipulation; Experience with Jenzabar EX, 
PowerFAIDS, and relevant web-based software preferred. Strong customer service skills with the ability to 
communicate clearly, patiently, and professionally with a diverse student population. 
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ABILITIES: Must be able to work collaboratively in a busy office environment, perform assigned duties with 
minimal supervision, and maintain effective working relationships with students, faculty, staff, and the Mandan, 
Hidatsa and Arikara community. Must demonstrate reliability, professionalism, and the ability to adapt to 
shifting priorities. 
REQUIRED EDUCATION & EXPERIENCE: 
MINIMUM QUALIFICATIONS: High School diploma, or equivalent; At least two (2) years relevant work 
experience in high volume office environment with effective math, reading, writing, communication and 
technology skills 
PREFERRED QUALIFICATIONS:  AA Degree, or better, in business administration, math or computer science; At 
least three (3) years relevant work experience; Prior data entry and/or administrative experience at a tribal 
college. 
WORKING CONDITIONS:  
HOURS: Unless properly approved, the normal schedule of hours is from 8 am to 5 pm with 1 1-hour lunch. 
Working extended hours may be required as needed 
ENVIRONMENT:  The functions of this position are primarily performed in an office environment; the Position 
occasionally requires the employee to speak in a meeting, conference or training setting. Occasional travel is 
required for events and conferences. 
PHYSICAL DEMANDS:  While performing the functions of this position, the employee is required to speak, hear, 
and see, including close vision at a computer terminal. The employee is often required to sit and use hands 
and fingers to handle, write or key stroke. The employee is frequently required to stand, walk, and reach when 
accessing physical files. 
If interested, please submit the following information: 
• Application 
• Cover Letter 
• Resume 
• Transcripts/Certifications 
• ID 
• Indian or Veteran Preference (If applicable) 
• 3 Letters of Reference (For instructor positions only) 
Submit to the following address:  
Alisha DeCoteau 
Human Resources Director 
Nueta Hidatsa Sahnish College 
PO Box 490 
New Town, ND 58763 
HumanResources@nhsc.edu  
Nueta Hidatsa Sahnish College is a member of the AIHEC, and an Equal Opportunity Employer

Employer type

Tribal college or university