Student Success Coach: Distance Students

About the Role

At White Earth Tribal and Community College, student success is about more than getting through a course - it's about helping students build confidence, develop the skills they need to thrive, and feel connected to their college community.

As a student success coach for distance learners, you will be a primary point of contact for assigned distance students throughout their educational journey. You will work closely with students to help them navigate college, overcome barriers, build effective academic habits, and stay connected to the resources and people who can support their success.

This role is ideal for someone who enjoys building relationships, encouraging others, solving problems, and helping students recognize that they are capable of reaching their goals.

What You'll Do

In this role you will:

• Serve as the primary success coach for assigned distance students, with opportunities to support on-campus students as needed.
• Connect with Students regularly and provide consistent encouragement, guidance, and accountability throughout their educational journey.
• Help students navigate the transition to college by developing skills in time management, study habits, goal setting, and building supportive networks.
• Provide tutoring and connect students with tutoring resources and other academic support.
• Monitor student progress, attendance, engagement, and academic performance, identifying opportunities to provide early support when students encounter challenges.
• Participate in early alert and other student success initiatives designed to promote persistence, retention, and completion.
• Connect students with campus resources and services, including career counseling.
• Help students become comfortable using student and learning management systems and understand expectations for distance learning.
• Foster a welcoming and supportive learning community through virtual events, workshops, and other engagement opportunities.
• Assis with virtual student services efforts, including recruitment, retention, events, and other activities.
• Participate in College meetings, senate and committee activities, required training, in-service activities, and professional development opportunities.
• Perform other duties as assigned.

What You'll Bring

We're looking for someone who enjoys working with people, building relationships, and helping students find their path forward. You will bring:

• Strong coaching and motivational skills and a genuine interest in helping students succeed.
• Excellent written and verbal communication skills.
• The ability to work independently while collaborating with colleagues and departments across campus.
• Strong problem-solving skills and the ability to manage multiple priorities while maintaining attention to detail.
• Knowledge of student retention strategies and the ability to put those strategies into practice.
• Sound judgement and the ability to maintain confidentiality when working with student information.

Required Qualifications

To be successful in this role, you will need:

• An associate degree.
• On to three years of experience in higher education, advising, coaching, student services, counseling, or a related field.
• Experience working with diverse student populations.
• Strong interpersonal, communication, and customer service skills.
• Excellent organizational and time management skills.
• The ability to build positive relationships with students from diverse backgrounds
• proficiency with Microsoft Office platforms.
• Experience using student management and learning management platforms.

Bonus Qualifications

We'd love to see:

• A bachelor's degree in education, counseling, student affairs, human services, or related field.
• Experience supporting distance learners
• Knowledge of student retention strategies and coaching models
• Experience with Canvas Learning Management systems.

Work Schedule & Location

This is a virtual position with Monday - Friday schedule and variable shifts between 8:00 AM and 8:00 PM. Some weekend work may be required, and some travel may be required.

Advertised Salary: $21.32 per hour

Why Join WETCC?

At White Earth Tribal and Community College, you’ll find more than a career; you’ll find a community committed to education, culture, and service.

We believe that professional and cultural growth go hand in hand. Whether you’re familiar with Anishinaabe culture or beginning your learning journey, WETCC offers opportunities to deepen your cultural understanding through campus events, ceremonies, feasts, and community engagement. We value lifelong learning and encourage employees to grow both professionally and personally while contributing to a supportive and collaborative workplace.

As a member of our team, you’ll also enjoy:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Employer paid life and disability insurance
• Health Savings Account (HSA) with employer contributions
• Traditional and Roth 401(k) with up to a 5% employer match
• Generous paid time off, including annual and sick leave
• Professional development and continuing education opportunities
• A collaborative, mission-driven workplace that values respect, inclusion, and service

Who We Are

White Earth Tribal and Community College is a tribally controlled college dedicated to providing accessible, high-quality education while honoring Anishinaabe culture, language, and traditions. Since 1998, WETCC has served the White Earth Reservation and surrounding communities by empowering students through higher education, workforce development, and lifelong learning opportunities.

Our mission and vision are rooted in community, culture preservation, and student success. We believe education transforms lives, strengthens families, and builds stronger communities.

For more information, please visit our website: www.wetcc.edu

Equal Employment Opportunity Employer

The White Earth Tribal & Community College in accordance with Federal law and U.S. Department of Agriculture policy, this institute is prohibited from discriminating on the basis of race, color, national origin, age, disability, religion, sex, familial status, sexual orientation, and reprisal.