Student Support Specialist I

Join the Registrar Team as the Student Support Specialist I!

Are you passionate about empowering students and making a difference in a community-focused educational environment? Tohono O’odham Community College is looking for a dedicated Student Support Specialist I to join our Student Services division. This is more than just an office job—it is an opportunity to be a cornerstone of student success by providing essential guidance from admission to graduation.

Hourly Rate Range: $17.00 -$19.83 

What You Will Do:

As a Student Support Specialist I, you will be the "go-to" resource for our students, helping them navigate their academic journey. You will:

• Be the first point of contact, directing incoming and returning students toward the services they need to thrive.
• Help students plan their futures by assisting with class registration and schedule planning tailored to their goals.
• Facilitate the credit transfer process, ensuring students get the credit they deserve for their hard work.
• Actively participate in efforts to keep students engaged and on track to finish their programs.
• Champion the T-So:son (Our Core Values), which emphasize deep respect, well-being, and working together for the community..

What You Will Bring:

We are looking for a collaborator who combines technical skill with a heart for service:

• A solid grasp of academic programs, financial aid, and vital privacy laws like FERPA.
• Proficiency in Student Information Systems (SIS) and modern office tools like Microsoft 365 or Google Workspace.
• The ability to look at data and find ways to make our programs even better for our students.
• A talent for communicating with diverse groups and building strong, confidential professional relationships

Required Qualifications:

• Associate’s degree in education, business, or a closely related field.
• Two to three years of experience in enrollment, office support, or clerical work.
• A valid state Driver’s license with a clean driving record.
• Ability to successfully pass a criminal background check

Preferred Qualifications:

Take your application to the next level if you have:

• A Bachelor’s degree in education or a related field.
• The ability to speak and understand O’odham and/or Spanish.
• A deep understanding of the history and contemporary issues facing Native people.

Work Environment & Schedule:

• Enjoy a consistent work-life balance with typical hours from 8:00 a.m. to 5:00 p.m., Monday through Friday. Occasional evening, weekend, or overtime shifts may be required to support special events.
• Work in a typical office environment focused on administrative excellence.
• Primarily sedentary work involving sitting, typing, and engaging in frequent, meaningful conversations with students and staff

How to Apply:

We prefer that you apply for a job with us online, but we also accept paper applications. You can find the application on our website at www.tocc.edu. If you decide to mail in your application, you must include the following:

• Your completed TOCC application
• Your resume
• Your cover letter
• A list of three professional contacts that includes their name, job title, company, work phone number, email, and phone number

If you are claiming Indian Preference, you must include a copy of your certification or enrollment card. If you are claiming Veteran Preference, you must include a copy of your DD214 form.
Please mail your completed application to:

TOHONO O’ODHAM COMMUNITY COLLEGE
ATTENTION: HUMAN RESOURCES
P.O. BOX 3129, SELLS, AZ 85634