4 customer service jobs found

JOB PURPOSE:   Performs a variety of clerical and secretarial duties in a department or location.  Assists and directs visitors, and resolves administrative problems and inquiries; composes, edits, and proofreads correspondence and reports, and prepares a range of administrative documents.   This position description indicates in general the nature and levels of work, knowledge, skills, and abilities.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required or assigned to this position.   JOB DUTIES & RESPONSIBILITIES:   Serves as the first point of contact for the department.   Welcomes visitors, determines nature of business, and announces visitors to appropriate personnel, maintaining professional and courteous demeanor.    Answers incoming telephone calls, determines purpose of calls, and forwards calls to appropriate personnel or department, ensuring professional...

General Summary: The Loan Officer serves two primary duties: 1) Direct Loan Processing and Recording - help students obtain financial assistance from the direct loan services provided by the Department of Education Federal Direct Student Loans. This position will be responsible for all loan application processing for Subsidized Loans, Unsubsidized loans and providing accurate and current Loan Counseling and financial literacy for students. The loan officer will be responsible for maintaining loan application files in compliance with the Federal Direct Loan Rules and Regulations and the policies and procedures of Salish Kootenai College; calculating student eligibility and packaging accurate calculations, maintaining reconciliation and closeout figurations with Salish Kootenai College Business Office and Department of Education. 2) Financial Aid Assistant – provide student with related information, respond to concerns, solve technical problems, and educate/instruct in...

JOB PURPOSE:   Performs a variety of clerical and secretarial duties in a department or location.  Assists and directs visitors, and resolves administrative problems and inquiries; composes, edits, and proofreads correspondence and reports, and prepares a range of administrative documents.   This position description indicates in general the nature and levels of work, knowledge, skills, and abilities.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required or assigned to this position.   JOB DUTIES & RESPONSIBILITIES: 1.  Serves as the first point of contact for the department. 2. Welcomes visitors, determines nature of business, and announces visitors to appropriate personnel, maintaining professional and courteous demeanor.  3.  Answers incoming telephone calls, determines purpose of calls, and forwards calls to appropriate personnel or department, ensuring professional...

General Summary: The Academic Transfer Specialist (ATS) is an integral member of the Enrollment Services team and serves as the primary coordinator for all transfer-related processes. This position is responsible for assisting students transferring to SKC with the evaluation and application of prior college credits, as well as supporting students transferring or matriculating from SKC to graduate programs or other institutions. This requires course-level screening through collaboration with faculty and staff, and consultation with academic departments regarding transfer requirements for all articulation agreements.   Additionally, the ATS: 1. Represents the SKC Registrar's Office at meetings related to transfer, articulation, and transfer pathway initiatives, as requested. 2. Assists the Registrar's Office in providing accurate information regarding admissions, transfer requirements, articulation agreements, transfer pathways, and other essential information to...