General Summary:
The Admissions Specialist provides crucial administrative and logistical support for an educational institution's enrollment process, handling applicant inquiries (phone, email, in-person), processing applications, managing databases, maintaining records, and assisting the admissions director with daily operations and reporting, ensuring a smooth experience for prospective and incoming students. Key duties include data entry, customer service, and database management, requiring strong organizational and communication skills.
The ideal candidate is a self-motivated, customer-oriented professional with strong communication and organizational skills. They should demonstrate professionalism, cultural humility and compassion, and a commitment to inclusive communities, particularly Indigenous populations.
Major Duties and Responsibilities:
· Serve as the initial point of contact for the admissions department inquiries via in-person, phone, email, and mail communication.
· Provide accurate information, forms, and referrals to students regarding admissions, financial aid, and academic programs.
· Processes admission applications, maintains database, and enters admission documents. Review, enter, and monitor application documents, ensuring accuracy and timely processing.
· Act as a liaison between students and the Admissions Department.
· Direct students to the appropriate department advisors.
· Participate as needed in meetings, conferences, and workshops to stay informed on admission policies and procedures.
· Collaborate with faculty, counselors, and student services staff to maintain up-to-date knowledge of college programs and requirements.
· Support the admissions office with mail processing and data entry.
· Participate in committees directly related to admission department activities.
· Other duties as assigned to help meet departmental goals and duties.
Qualifications:
· 1-year college credential (Associate’s degree preferred), in communications, social work, education, business, public relations, or a related field, or 4 years’ experience working in an office or related customer service setting.
· Strong verbal and written communication skills.
· Excellent organizational and time management skills.
· Ability to handle high-stress situations and work effectively with distressed individuals.
· Strong problem-solving, multitasking, and critical-thinking abilities in a fast-paced environment.
· Demonstrated professionalism, positive attitude, and enthusiasm for student services.
· Proficiency in data entry, record-keeping, and reporting using computer systems is preferred.
· Ability to establish and maintain relationships with diverse populations and communities, especially Montana Tribes and other Native groups in the U.S.
· Limited flexibility to work non-traditional hours, including evenings and weekends as needed.
· Customer service experience required
To apply you must submit an SKC application, resume and applicable transcripts to Human Resources, P.O. Box 70, Pablo, MT 59855 or Venessa_sandoval@skc.edu David_miller@skc.edu Your application must include evidence that you have the skills, experiences and abilities indicated in this announcement. Applicants are asked to provide copies of academic transcripts and any other educational, training or applicable credential or license, which may support your application for this position. The information you provide with your application and resume will be used as deciding factors in our employment process.
As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans and women. SKC is a tribal member preference employer as set forth in SKC policy. SKC is a drug free workplace.
All pre-hires must pass a drug test before formal hiring. This includes THC.
www.skc.edu – check us out – it’s a great place to work!