University of Michigan, Facilities & Operations
Ann Arbor, MI, USA
Job Summary
Lead the Custodial & Grounds Services department in providing custodial services, pest management, grounds maintenance, and landscape services focused on excellent customer service and supporting a safe, functional, and attractive campus environment. This position reports to the Associate Vice President for Facilities and Operations.
Who We Are
Serving the U-M community, Custodial & Grounds Services are the stewards of the buildings and grounds that make the Ann Arbor campus of the University of Michigan unique. Our employees are dedicated to the preservation of the academic and hospital campuses and pride themselves in giving exceptional customer service while conserving, enhancing and maintaining more than 26 million square feet of property.
Responsibilities*
Plan, evaluate, and direct departmental operational activities and priorities by providing strategic leadership and operational expertise to a staff of approximately 500 staff members as well as the university community as a whole
Advance positive organizational efforts which promote a respectful, collaborative, solutions-based, and proactive culture
Ensure that work functions are effectively structured and work procedures are in place to deliver high quality and efficient programs and services
Champion goals of diversity, equity and inclusion in alignment with organizational strategic plan and act as an advocate for staff
Manage an operational budget of nearly $40 million and determine appropriate staffing / resource allocations to meet institutional service level expectations
Implement recruitment strategies, job training, performance evaluation, career development, and employee engagement activities to support a highly professional, qualified and motivated workforce
Participate and assist in preparing for labor/management meetings and collective bargaining for applicable employee groups, including the development of proposals and ideas to further organizational goals
Continually improve service delivery processes by capturing and analyzing operations data, including customer satisfaction indicators, for productivity and service improvements
Provide excellent customer service to the university community by demonstrating collaboration and ensuring effective communication processes are developed and maintained, including feedback mechanisms
Lead, supervise and enforce effective safety procedures, support safe working conditions, and facilitate communication and training to prevent injuries and address safety concerns and risks
Support University sustainability initiatives and identify new opportunities throughout the department and campus
Required Qualifications*
Bachelor’s degree in business, facility management, public health, engineering or related discipline
Ten years progressively responsible professional experience in an administrative or management capacity
Experience with operations, process improvement methods, root cause analysis, and strategic planning
Demonstrated experience in managing department level budgets
Demonstrated competency in motivating employees, maintaining excellent morale, performance management, and managing employee and operational productivity
Experience working within a union environment
Excellent communication skills, ability to articulate ideas and processes and give clear direction and guidance both orally and in writing
Additional Information
Facilities and Operations seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to sustain the excellence of the university, and to offer our students? richly varied disciplines, perspectives and ways of knowing and learning.
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
Job Summary
Lead the Custodial & Grounds Services department in providing custodial services, pest management, grounds maintenance, and landscape services focused on excellent customer service and supporting a safe, functional, and attractive campus environment. This position reports to the Associate Vice President for Facilities and Operations.
Who We Are
Serving the U-M community, Custodial & Grounds Services are the stewards of the buildings and grounds that make the Ann Arbor campus of the University of Michigan unique. Our employees are dedicated to the preservation of the academic and hospital campuses and pride themselves in giving exceptional customer service while conserving, enhancing and maintaining more than 26 million square feet of property.
Responsibilities*
Plan, evaluate, and direct departmental operational activities and priorities by providing strategic leadership and operational expertise to a staff of approximately 500 staff members as well as the university community as a whole
Advance positive organizational efforts which promote a respectful, collaborative, solutions-based, and proactive culture
Ensure that work functions are effectively structured and work procedures are in place to deliver high quality and efficient programs and services
Champion goals of diversity, equity and inclusion in alignment with organizational strategic plan and act as an advocate for staff
Manage an operational budget of nearly $40 million and determine appropriate staffing / resource allocations to meet institutional service level expectations
Implement recruitment strategies, job training, performance evaluation, career development, and employee engagement activities to support a highly professional, qualified and motivated workforce
Participate and assist in preparing for labor/management meetings and collective bargaining for applicable employee groups, including the development of proposals and ideas to further organizational goals
Continually improve service delivery processes by capturing and analyzing operations data, including customer satisfaction indicators, for productivity and service improvements
Provide excellent customer service to the university community by demonstrating collaboration and ensuring effective communication processes are developed and maintained, including feedback mechanisms
Lead, supervise and enforce effective safety procedures, support safe working conditions, and facilitate communication and training to prevent injuries and address safety concerns and risks
Support University sustainability initiatives and identify new opportunities throughout the department and campus
Required Qualifications*
Bachelor’s degree in business, facility management, public health, engineering or related discipline
Ten years progressively responsible professional experience in an administrative or management capacity
Experience with operations, process improvement methods, root cause analysis, and strategic planning
Demonstrated experience in managing department level budgets
Demonstrated competency in motivating employees, maintaining excellent morale, performance management, and managing employee and operational productivity
Experience working within a union environment
Excellent communication skills, ability to articulate ideas and processes and give clear direction and guidance both orally and in writing
Additional Information
Facilities and Operations seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to sustain the excellence of the university, and to offer our students? richly varied disciplines, perspectives and ways of knowing and learning.
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
Spelman Johnson
Ann Arbor, MI, USA
The University of Michigan (U-M), the state’s public flagship university and one of the world’s preeminent research universities, invites inquiries, nominations, and applications for the position of Associate Vice President for Institutional Equity.
Now operating in its third century, U-M continues to explore how it will fulfill its mission to develop leaders and citizens who will challenge the present and enrich the future. Currently, the main campus in Ann Arbor has an enrollment of 46,000 students, about a third of whom are in graduate and professional studies, and a tenured and tenure-track faculty of nearly 3,200 (total faculty of over 7,200 and a total staff of more than 15,000). U-M is consistently ranked among the top institutions of higher education globally with 263 degree programs, a 97 percent first-year student retention rate, and 102 graduate programs ranked in the top 10 nationally. In addition to the main campus and medical center, the university has regional campuses in Flint and Dearborn.
From its status as one of the first universities in the nation to admit women in 1870, to its historic defense of race-conscious admission policies at the United States Supreme Court in 2003, U-M continues to lead the way in making higher education accessible to all. In the fall of 2016, after a yearlong period of intense planning, U-M launched its five-year strategic plan for diversity, equity, and inclusion, which signified the university’s renewed pledge for developing a diverse university community while creating an inclusive and equitable campus climate.
The Office for Institutional Equity (OIE) has recently been reorganized and now fully reports to the Office of the Provost. OIE is currently expanding its staff to accomplish its core functions and support the university’s plan to create a diverse, equitable, and inclusive environment for the entire campus community. OIE is responsible for carrying out the university’s protected class discrimination and harassment policies with respect to faculty and staff, and the sexual harassment policies related to students, faculty, and staff. OIE is a key leader in the development of these policies and in educational efforts related to equity and anti-discrimination issues across the campus and health system. OIE collaborates with the Office of Diversity, Equity, and Inclusion; Human Resources; the Division of Student Life; Office of the General Counsel; university and local law enforcement; and other stakeholders in serving as a resource and leader in the university’s commitment to diversity and equity for all members of its community.
The Associate Vice President for Institutional Equity (AVPIE) provides leadership and direction in support of diversity, inclusiveness, equal access, equitable treatment, and cultural understanding and competency; oversees and ensures compliance with affirmative action, equal opportunity, civil rights, and higher education laws, including Title IX, Title VII, the Americans with Disabilities Act, and other federal and state laws; oversees the delivery of investigations, programming, educational opportunities, and other services; works collaboratively with other senior leaders on strategic planning, policy creation, and various efforts to build a community rich in cultural understanding and an ethical work environment free from all forms of discrimination and harassment; serves as a thought leader and resource in developing and implementing equity and diversity initiatives within the U-M community; and oversees the university's mediation efforts involving faculty and staff. The position directs OIE’s administrative functions and operations and is responsible for a $2 million budget and 17 FTE staff, including 11 direct reports, including the university’s Title IX Coordinator and its ADA Coordinator. The position reports directly to the Provost and Executive Vice President for Academic Affairs.
Requirements include a record of successful administrative experience in diversity and equity, affirmative action, and resolution of discrimination and harassment complaints, preferably at a higher education institution or an organization with similar complexity; extensive knowledge of AA/EEO/civil rights and higher education laws; experience overseeing and/or personally conducting investigations on various issues related to discrimination, discriminatory harassment, and sexual harassment; experience overseeing, developing, and/or presenting educational programming, related to issues of diversity, equity, inclusion, and/or related legal compliance; and a JD or master’s degree in a related field or equivalent education and experience. The ideal candidate will present evidence of strategic agility, excellent judgment, supervisory experience, strong communication and interpersonal skills, impeccable integrity, and ability to respond with equanimity to crisis, criticism, high risk, and situations that are highly sensitive or have been escalated publicly or within the university.
U-M has retained Spelman Johnson to assist with this search. Review of applications will continue until the position is filled; complete applications received by September 20, 2019, will be assured full consideration. A resume with an accompanying cover letter may be submitted via the Spelman Johnson website at www.spelmanjohnson.com/open-positions. Confidential inquiries and nominations should be directed to Jim Norfleet at jmn@spelmanjohnson.com. Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895.
Visit the University of Michigan website at www.umich.edu
The University of Michigan is an equal opportunity/affirmative action employer.
The University of Michigan (U-M), the state’s public flagship university and one of the world’s preeminent research universities, invites inquiries, nominations, and applications for the position of Associate Vice President for Institutional Equity.
Now operating in its third century, U-M continues to explore how it will fulfill its mission to develop leaders and citizens who will challenge the present and enrich the future. Currently, the main campus in Ann Arbor has an enrollment of 46,000 students, about a third of whom are in graduate and professional studies, and a tenured and tenure-track faculty of nearly 3,200 (total faculty of over 7,200 and a total staff of more than 15,000). U-M is consistently ranked among the top institutions of higher education globally with 263 degree programs, a 97 percent first-year student retention rate, and 102 graduate programs ranked in the top 10 nationally. In addition to the main campus and medical center, the university has regional campuses in Flint and Dearborn.
From its status as one of the first universities in the nation to admit women in 1870, to its historic defense of race-conscious admission policies at the United States Supreme Court in 2003, U-M continues to lead the way in making higher education accessible to all. In the fall of 2016, after a yearlong period of intense planning, U-M launched its five-year strategic plan for diversity, equity, and inclusion, which signified the university’s renewed pledge for developing a diverse university community while creating an inclusive and equitable campus climate.
The Office for Institutional Equity (OIE) has recently been reorganized and now fully reports to the Office of the Provost. OIE is currently expanding its staff to accomplish its core functions and support the university’s plan to create a diverse, equitable, and inclusive environment for the entire campus community. OIE is responsible for carrying out the university’s protected class discrimination and harassment policies with respect to faculty and staff, and the sexual harassment policies related to students, faculty, and staff. OIE is a key leader in the development of these policies and in educational efforts related to equity and anti-discrimination issues across the campus and health system. OIE collaborates with the Office of Diversity, Equity, and Inclusion; Human Resources; the Division of Student Life; Office of the General Counsel; university and local law enforcement; and other stakeholders in serving as a resource and leader in the university’s commitment to diversity and equity for all members of its community.
The Associate Vice President for Institutional Equity (AVPIE) provides leadership and direction in support of diversity, inclusiveness, equal access, equitable treatment, and cultural understanding and competency; oversees and ensures compliance with affirmative action, equal opportunity, civil rights, and higher education laws, including Title IX, Title VII, the Americans with Disabilities Act, and other federal and state laws; oversees the delivery of investigations, programming, educational opportunities, and other services; works collaboratively with other senior leaders on strategic planning, policy creation, and various efforts to build a community rich in cultural understanding and an ethical work environment free from all forms of discrimination and harassment; serves as a thought leader and resource in developing and implementing equity and diversity initiatives within the U-M community; and oversees the university's mediation efforts involving faculty and staff. The position directs OIE’s administrative functions and operations and is responsible for a $2 million budget and 17 FTE staff, including 11 direct reports, including the university’s Title IX Coordinator and its ADA Coordinator. The position reports directly to the Provost and Executive Vice President for Academic Affairs.
Requirements include a record of successful administrative experience in diversity and equity, affirmative action, and resolution of discrimination and harassment complaints, preferably at a higher education institution or an organization with similar complexity; extensive knowledge of AA/EEO/civil rights and higher education laws; experience overseeing and/or personally conducting investigations on various issues related to discrimination, discriminatory harassment, and sexual harassment; experience overseeing, developing, and/or presenting educational programming, related to issues of diversity, equity, inclusion, and/or related legal compliance; and a JD or master’s degree in a related field or equivalent education and experience. The ideal candidate will present evidence of strategic agility, excellent judgment, supervisory experience, strong communication and interpersonal skills, impeccable integrity, and ability to respond with equanimity to crisis, criticism, high risk, and situations that are highly sensitive or have been escalated publicly or within the university.
U-M has retained Spelman Johnson to assist with this search. Review of applications will continue until the position is filled; complete applications received by September 20, 2019, will be assured full consideration. A resume with an accompanying cover letter may be submitted via the Spelman Johnson website at www.spelmanjohnson.com/open-positions. Confidential inquiries and nominations should be directed to Jim Norfleet at jmn@spelmanjohnson.com. Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895.
Visit the University of Michigan website at www.umich.edu
The University of Michigan is an equal opportunity/affirmative action employer.
