2 customer service jobs found

General Summary The Technology Purchasing Agent / IT Support Technician is responsible for coordinating and managing all technology-related purchasing for Salish Kootenai College (SKC), ensuring that technology acquisitions align with institutional standards, budget requirements, and operational needs. This position serves as the primary point of contact for technology procurement, software licensing management, vendor coordination, inventory control, and asset tracking. In addition to purchasing responsibilities, this position provides technical support for the SKC’s information technology infrastructure by installing, configuring, maintaining, and troubleshooting computers, printers, peripheral devices, and network-connected equipment across campus. The position assists faculty, staff, and students with technology-related issues and provides backup support for the IT Help Desk as needed. The position requires a high degree of organization, customer service,...

REPORTS TO: IT Manager WORK SCHEDULE: Monday through Friday 9:30am - 6:00pm COMPENSATION: $78,419.25/year + DOE + Benefits, Exempt Regular Full-Time Position CLOSING DATE: Until Filled Ilisagvik College is rooted in the ancestral homeland of the Iñupiat. As an institution, we are “Unapologetically Iñupiaq.” This means exercising the sovereign inherent freedom to educate our community through and supported by our Iñupiaq worldview, values, knowledge, and protocols. The Iñupiaq way of life is woven into our curriculum, programs, activities, and daily interactions within Ilisagvik College and our community partners. SUMMARY OF POSITION:   The IT Systems & Network Administrator is responsible for the administration, support, and maintenance of the college’s IT infrastructure, including servers, networks, hardware, software, and user systems. This role provides both Tier 1 and Tier 2 support, contributes to long-term planning and...