SouthEast Alaska Regional Health Consortium

SEARHC was established in 1975 under the provisions of the Indian Self-Determination Act as a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. The intent of this legislation was to have Indian Health Service programs and facilities turned over to tribal management. Our contracting with IHS began in 1976 when we took over management of the Community Health Aides Program. In 1982, we took over operation of the IHS Juneau clinic, now the Ethel Lund Medical Center, and took over operation of Sitka’s Mt. Edgecumbe Hospital in 1986. We are one of the oldest and largest Native-run health organizations in the nation. 

SouthEast Alaska Regional Health Consortium Sitka, AK, USA or Juneau, AK, USA
Aug 03, 2019
Full time
Health Information Technician I-III (Sitka or Juneau) SEARHC was established in 1975 under the provisions of the Indian Self-Determination Act as a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. The intent of this legislation was to have Indian Health Service programs and facilities turned over to tribal management. Our contracting with IHS began in 1976 when we took over management of the Community Health Aides Program. In 1982, we took over operation of the IHS Juneau clinic, now the Ethel Lund Medical Center, and took over operation of Sitka’s Mt. Edgecumbe Hospital in 1986. We are one of the oldest and largest Native-run health organizations in the nation. POSITION SUMMARY This position is expected to perform a higher level of generally more complex job-specific responsibilities from a HIM Technician I. There is a wide range of technical duties and provide clerical support in the health information management department.  To initiate accurate records and maintain records in a confidential, secure, complete and accessible manner for current and future patient care. To provide for appropriate disclosure of records to authorized users.  To service both internal and external customers ensuring patient safety and continuing of care.   Works independently or as part of a HIM department. ACCOUNTABILITIES Knows, understands, incorporates and demonstrates the Mission, Core Values and Vision in behaviors, practices, policies and decisions. Analysis, Assembly, Process, Review of all patient records Performs inpatient/outpatient collating and screening analysis of inpatient/outpatient encounters to assess completeness of documentation. Ensure the physicians/providers properly sign dates and completes patients’ records before electronically and making the records completed. Follows the Joint Commission and the facilities’ policy and procedures when assigning the deficiencies in the electronic health record to the provider, to authenticate. Process Birth Certificates in compliance with state regulations. Help in the process of Death Certificates by receiving them in the HIM Department and with the help of the Nursing staff decide which Physician should be responsible for completing the Death Certificate. Once complete contact the funeral home to pick up the death certificate. Release of Information: Understands a thorough working knowledge of HIPAA Privacy Practices and Release of Information policies and procedures and can assist patients and staff relative to HIM department responsibilities and authorizations. Ability to route the patient, patient representative, or staff to the Privacy Officer; regarding patient access, requests for amendments, accounting of disclosures, patient portal and any additional standards Evaluates basic release of information requests for appropriate disclosure of health records information according to privacy act guidelines. If the Release of Information is valid follow the appropriate steps to log into ROI in Cerner. Must be able to identify problems with ROI requests and send back to the requestor or if needed escalate to management. Process the Release of Information request per the HIPAA, SEARHC, and Alaska State policies. (Except for Behavioral Health releases, these are to be forwarded to the HIM Tech III, HIM Supervisor or Sr. Manager of HIM for processing.) Processes walk-in patients requesting medical records by providing guidance in the completion of the release of information request form and verifying identification. Answers calls or questions about a status of a ROI, look up the information within Cerner and communicate the correct status. Initiates chart pick-up from the facility (floors/Nursing areas) or Clinics: Retrieves/receives or pick-up the clinic or hospital patient visit from various areas throughout the facilities (specific to their area.) Picks up thinned records from the facility/nursing floors and following up to make sure that record has been scanned into the Electronic Health Record. Scanning: Screens paper that is picked up from the clinical areas for filing and scanning into the electronic health record Makes sure the documentation that is scanned into appropriate patient record and is a valid document to be scanned into the electronic health record. Discards the documentation that is to not be scanned into the electronic health record and places this documentation in the shred binds located in the Health Information Management. Prepping and preparing health information for electronic viewing Scanning of all health information, transforming information into an electronic health records, utilizing the System’s Electronic Health Record. Indexing Indexes the documents scanned into the electronic health record verifying that the information scanned in being placed into the correct folder and the correct patient electronic record. Understanding the Events Set Hierarchy Structure within the Electronic Health Record. Retrieving (Pulling)and Filing Medical Records Filing and retrieving of medical records using terminal digit filing system. Filing a wide variety of ambulatory and inpatient records. Files are maintained so they are readily accessible for further patient continuum of care. Performs routine file and shelf maintenance to keep files in order. Retrieves medical records from the files for continuum of care, providers and/or medical staff requests. Transcription Function Listens to dictated (recorded) material and transcribes this dictated material into an electronic written form, such as the one of following type of reports: progress note, history and physical, discharge summary, operative report and emergency room records, etc. Transcribe medical reports from a dictation to an electronic report with speed and accuracy.  Reviews and edits the transcribed electronic documents making sure that the transcription is correct, complete and has a consistent style. Identifies inconsistencies, error and missing information within an electronic report and forwards this information to the dictator (physician/provider) for clarification. Translates medical abbreviations and jargon into the appropriate long form, on the electronic health record. Ability to adjust to various styles of medical dictation. Clerical Support: Performs needed clerical support in the HIM Department. Public/Staff/and Telephone Encounters: Responds courteously to telephone and personal requests by staff, patients and other authorized users to provide health records needs, such as chart reviews, requests for release of information, other authorized user needs, or in directing the requester to appropriate hospital staff who can assist them. Takes telephone calls and provide answers to questions regarding patient’s medical record (not clinical documentation.) Performs other duties as assigned to assist in total department effectiveness. Participates in interdepartmental process improvement teams. Takes responsibility to communicate identified issues and concerns in a constructive manner and participates in generating ideas and solutions for improvements within the Health Information Management Department and the facility. Support other locations with registration and scheduling activity. Under the guidance of the supervisor, audits encounters of fellow team members and shares corrections that needs to be made in the electronic health record. Other duties as assigned by supervisor.   POSITION QUALIFICATIONS Education: Required High school or GED Experience: 6+months’ work Release of Information in the Health Information Management arena and/or Health Information Management experience which demonstrates ability to manage paper and electronic medical records, and computer database management, preferred but not required. Transcriptionist, ability to transcribe medical documents though the dictation system that is being used by the facility, preferred but not required. Computer applications course or 6 months experience with computer use. 6 months clerical or customer service experience. Prefer medical record work experience but not required. Other Qualifications: Medical Terminology preferred but, not required Transcription   Knowledge, Skills, and Abilities Knowledge of: Electronic Health Record and the components of the system or the ability to learn the EHR System. Prioritizing between what you can/cannot perform, routing necessary items to the correct person. Knowledge and able to work in data entry environment Working knowledge of computer and a computer keyboarding skills. Skills in: Computer Windows 7 and Windows 8 Microsoft Office Ability to: Ability to access and work with multiple electronic systems. Ability to work as part of the healthcare team Ability to deal with constant interruptions and the pressure of multiple demands. Ability to work with a wide variety of health care team members and a working knowledge of health records components. Ability to monitor the efficiency and effectiveness of the Release of information when releasing the ROI for all but Behavioral Health Ability to work closely within the electronic health record and have a good knowledge with the health records components. Ability to be able to get along with other team members in the HIM Department, other personnel, physicians, supervisors and the general public. Ability to demonstrate integrity and the ability to keep patient information confidential at all times Ability to review the record in the EHR Ability to perform accurate and timely detailed work scanning a record into the EHR. Ability to understand and follow oral and written directions Ability to communicate effectively, including reading, writing and speaking Ability to transcribe medical reports (if that is the chosen position);i.e. medical documents such as H/P, Progress Note, D/S, Op Reports and other reports dictated by the provider Requires rapid response to multiple interruptions with ability to return to priority tasks. Positive team member role model for the Health Information Management Must be able to deal with pressure from multiple demands and from demanding patients and staff and remain courteous. Contribute to the overall success of Health Information Management Department and the Southeast Alaska Regional Health Consortium facilities.   Other Information At SEARHC, we see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more. Check out our SEARHC YouTube Video below!   https://www.youtube.com/watch?v=Jt_V3xiY0_A
SouthEast Alaska Regional Health Consortium Juneau, AK, USA
Aug 03, 2019
Full time
Patient Access Representative (Juneau) SEARHC was established in 1975 under the provisions of the Indian Self-Determination Act as a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. The intent of this legislation was to have Indian Health Service programs and facilities turned over to tribal management. Our contracting with IHS began in 1976 when we took over management of the Community Health Aides Program. In 1982, we took over operation of the IHS Juneau clinic, now the Ethel Lund Medical Center, and took over operation of Sitka’s Mt. Edgecumbe Hospital in 1986. We are one of the oldest and largest Native-run health organizations in the nation.   POSITION SUMMARY The Patient Access Representative I greets patients and family members in a professional and courteous manner. Obtains and verifies demographic, financial, and insurance information during the registration process, accepts point of service payments or provides guidance for payment options, and clears the patient for service delivery.   ACCOUNTABILITIES Knows, understands, incorporates, and demonstrates the Mission, Core Values, and Vision in    behaviors, practices, policies, and decisions. Maintains collaborative, team relationships with peers and colleagues to contribute to the working group’s achievement of goals effectively, and to help foster a positive work environment. Protects confidentiality/privacy in verbal, written, and electronic forms of communication or information sharing. Raises concerns in appropriate manner and according to policy. Ensures that all demographic and insurance information is communicated and properly enter into the electronic health record to provide prompt and accurate billing. Collect and record patient identification into the Electronic Health Record including driver’s license, social security card, or passport. Responsible for coordination of benefits when more than one insurance carrier is presented. Performs insurance eligibility/benefit verification, utilizing payer web access or calling payers directly. Documents information within the patient accounting system through insurance eligibility/benefit verification.  Appropriately distributes registration paperwork to patients including Patient Information Form, Notice of Privacy Practices and Authorization for Treatment and Promise to Pay (Assignment of Benefits) and records into forms in the Electronic Health Record according to departmental procedures. Receives point of service payments at check-in before services are rendered. Refers all patients without insurance coverage or questions to a Financial Counselor for resolution. Provides primary receptionist services including receiving and directing incoming calls and provide assistance /information to callers. Provides helpful assistance in anticipating and responding to the needs of our customers (i.e., escorting, directing, and answering questions). Takes written messages that are clear and concise. Demonstrates exceptional phone etiquette. Functions as the point of contact in identifying complex systemic issues and either resolving or escalating to management for resolution. Update patient’s demographic information including CHS & Direct status for newborns and beneficiaries returning or new to Alaska. Completes assigned worklist related to patient demographic, insurance, medical information. Accepts medical authorization or referral forms, if appropriate. Follows up with direct admit patients where all registration information was not obtained at admission, if appropriate. Scan medical records and process Release of Information, if appropriate. Schedule appointments for patients who present in person or call the clinic. Receives and prioritizes calls, faxes, and requests from patients. Routes information to the appropriate recipient in a timely manner. Other duties as required and assigned by the supervisor.   BASELINE QUALIFICATIONS Education: High School Diploma or GED Experience: 3-6 Months as a PAR Trainee OR 1 year office experience, medical office exp. preferred   Knowledge, Skills, and Abilities: Knowledge of: General office functions, office equipment, and computer applications Skills in: Working independently Good interpersonal, verbal, and written communication Ability to: Prioritize work and multi-task in a fast-paced office setting with many interruptions Self-start and willingness to learn Read and comprehend simple instructions, short correspondence, and memos Demonstrate time-management, organizational, and customer service skills Work flexible hours with limited unplanned absence Other Information At SEARHC, we see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more. Check out our SEARHC YouTube Video below!  https://www.youtube.com/watch?v=Jt_V3xiY0_A
SouthEast Alaska Regional Health Consortium Sitka, AK, USA
Aug 03, 2019
Full time
Clinical Assistant Trainee, I – III, or CNA (Sitka) SEARHC was established in 1975 under the provisions of the Indian Self-Determination Act as a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. The intent of this legislation was to have Indian Health Service programs and facilities turned over to tribal management. Our contracting with IHS began in 1976 when we took over management of the Community Health Aides Program. In 1982, we took over operation of the IHS Juneau clinic, now the Ethel Lund Medical Center, and took over operation of Sitka’s Mt. Edgecumbe Hospital in 1986. We are one of the oldest and largest Native-run health organizations in the nation.   *Please note the minimum qualifications below are for a Clinical Assistant Trainee. We are open to considering the following levels to fill this vacancy: Clinical Assistant Trainee, Clinical Assistant I, Clinical Assistant II, Clinical Assistant III, or CNA; please apply to the position and provide your highest level of education, licensure and experience. Position Summary: The purpose is to develop the skills to facilitate the delivery of medical services by assisting healthcare providers with direct patient care (infants, children, adolescents, adults and geriatric) and the day to day operation of the SEARHC Medical Clinic. The Clinical Assistant Trainee will be moved to a Clinical Assistant I position upon successful completion of training program.   Essential Duties/Responsibilities: Under supervision, the successful Clinical Assistant Trainee candidate will receive hands-on training in the following areas: Rooming Patients.  Preparation for patient visit by reviewing chart for needed forms, follow-up labs or procedures needed. Obtaining and recording age-appropriate vital signs per department protocol, medical history updates and confirming medications, documenting information in patient chart. Clinical Duties.  Set up equipment and supplies for routine exams and minor procedures. Follows protocol for collecting, labeling and transporting of laboratory specimens. Assist patients with ambulation or transfer; perform minor, non-invasive treatments, e.g. simple dressing changes, use of an automated external defibrillator.  Performs basic health coaching and patient education as directed by the provider and according to evidence-based guidelines using patient education materials.   Prepare and Maintain lab and exam rooms.  Sanitizes exam rooms between patients.  Ensures exam room supplies are organized and stocked.  Maintains lab equipment and organizes lab supplies. Inventory, re-order, and stock medical supplies. Sterilizes surgical equipment and insures sterile package integrity. Dispose of solid/liquid waste and infectious materials according to infection control standards. Quality Assurance.  Conducts daily/weekly/monthly QA checks on equipment and crash cart.  Documents refrigerator temperatures according to regulations.  Keeps sterilization logs.  Demonstrates correct utilization of computer-based health information system and electronic health record systems. Notify provider of any repairs/safety concerns that need attention.  Maintain a safe and clean environment. Customer Service.  Promotes the SEARHC Seven Standards of Excellence.  Answers inquiries of a general nature by nursing staff, provider staff, other departments, visitors and patients: assisting them in a friendly and cooperative manner; receives and relays messages to personnel and uses proper telephone etiquette.  Perform duties as assigned in a responsible, respectful and caring manner to promote effective staff relationships *Independent performance of all clinical duties will be based on satisfactory completion of competency assessments. Position Qualifications Baseline Qualification Requirements:                                                                                        High school diploma or equivalent. Knowledge, Skills & Abilities: Good interpersonal communication skills and use of customer service skills Ability to follow written and verbal instructions Ability to treat patients and staff with respect Strong organizational skills Computer application skills sufficient to utilize medical database in a competent manner Ability to multitask and prioritize duties in a fast-paced environment Experience Required: One year experience as a receptionist or healthcare worker in a hospital, clinic or medical office.   Other Information At SEARHC, we see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more. Check out our SEARHC YouTube Video below!  https://www.youtube.com/watch?v=Xyr4fyMNcRg
SouthEast Alaska Regional Health Consortium Wrangell, AK, USA
Aug 03, 2019
Full time
Behavioral Health Clinician I-III - Sign on and Relocation Opportunity!  (Wrangell) SEARHC was established in 1975 under the provisions of the Indian Self-Determination Act as a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. The intent of this legislation was to have Indian Health Service programs and facilities turned over to tribal management. Our contracting with IHS began in 1976 when we took over management of the Community Health Aides Program. In 1982, we took over operation of the IHS Juneau clinic, now the Ethel Lund Medical Center, and took over operation of Sitka’s Mt. Edgecumbe Hospital in 1986. We are one of the oldest and largest Native-run health organizations in the nation.   POSITION SUMMARY This position provides a variety of treatment services including individual, group, family, and marital therapy to any and all clients from birth to elder. This position also provides clinical services such as intake/diagnostic evaluations, case evaluations, and crisis intervention; as well as acts as a liaison with other agencies as required. This position is a member of an interdisciplinary treatment team and provides regular clinical supervision, ensures proper maintenance of clinical records in accordance with insurance regulations and established SEARHC policies and procedures. A clinician ensures that clinical productivity standards as established and followed. This position is available for after-hours telephone contact for clients in crisis when needed and as assigned; in addition to providing clinical support in person or by phone as needed at any SEARHC location within the Behavioral Health Division. EDUCATION AND EXPERIENCE Masters Degree in Social Work, Psychology, Counseling or related discipline from an accredited educational institution. Must be licensed as or in the process of becoming a: Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC) or Licensed Marriage & Family Therapist (LMFT). Clinician I: Clinician who has their master’s degree and is in the process of becoming licensed. If the clinician is a new graduate and just starting their clinical supervision hours they will have 2 years and 6 months from date of hire to become licensed. If at the time of hire the clinician has begun their clinical supervision they must become licensed within 6 months of completing the rest of their clinical supervision hours. Clinician II: Clinician who is already licensed with a minimum of 3 years of postmasters clinical experience in multidisciplinary mental health setting prefer someone with at least 4 years of work experience as a clinician. Clinician III: Clinician who has at least five years of experience working in the field and who will/ could provide supervision to Community Family Service Worker’s or other professionals.   OTHER INFORMATION At SEARHC, we see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more. Check out our SEARHC YouTube Video below! https://www.youtube.com/watch?v=UgAYWp2kbgs
SouthEast Alaska Regional Health Consortium Sitka, AK, USA
Aug 03, 2019
Full time
Registered Nurse – Operating Room - Relocation and Sign on Opportunity! (Sitka) SEARHC was established in 1975 under the provisions of the Indian Self-Determination Act as a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. The intent of this legislation was to have Indian Health Service programs and facilities turned over to tribal management. Our contracting with IHS began in 1976 when we took over management of the Community Health Aides Program. In 1982, we took over operation of the IHS Juneau clinic, now the Ethel Lund Medical Center, and took over operation of Sitka’s Mt. Edgecumbe Hospital in 1986. We are one of the oldest and largest Native-run health organizations in the nation. Position Summary: This position is located within the Operating Room of SouthEast Alaska Regional Health Consortium. Has knowledge in circulating and scrub tech duties for all types of elective and emergency cases performed, including abdominal, thoracic, Urology,   ENT, Plastic, Orthopedics, Vascular and OB/GYN.  Multi-tasks efficiently and ensures the surgical cases proceed throughout the day in a timely manner. Utilizes after-hour call services, to staff the Operating Rooms (OR), for nights, holidays and weekends.   Position Complexities: Clinical decisions are made initially independently during the scheduled shift; maintains complete accountability for all actions taken. Consults with the appropriate manager/supervisor in difficult situations, requiring additional input. Able to react in a calm manner and make sound nursing judgments in an emergency environment. On Call OR Registered Nurse responds to all emergencies including trauma and fetal distress C-sections includes total peri-operative nursing care.  Accountable for proper delegation and supervision of CNA/Tech, and/or Senior Office Specialist on unit during shift.   EDUCATION REQUIRED AND/OR PREFERRED                                                                    Graduate of an accredited school of Nursing (BSN, Associate degree in nursing or Diploma in nursing) CERTIFICATION REQUIRED Commission Corp Officers meet billet description requirements for a 0 - 2 to 0 - 3. A valid, current, full and unrestricted RN license in the State of Alaska. Current BLS or certification must be obtained within 1 month of hire date and biannually thereafter. Must have BLS until get ACLS, ACLS, PALS or all must be obtained within 6 months of hire date and biannually thereafter. NRP Preferred EXPERIENCE REQUIRED One year clinical nurse experience is preferred. Prior Perioperative/PACU experience is preferred; if minimal experience and training required a two year commitment in the Perioperative field will be required. Other Information At SEARHC, we see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more. Check out our SEARHC YouTube video below!  https://www.youtube.com/watch?v=Xyr4fyMNcRg