Job Title: IT Support Technician I ( 1 Open Positions)
Reports To : IT Manager
Status: Full-time/ Regular/ Hourly
Salary: $ 19.50 an hour
Summary : The IT Support Technician I is responsible for performing complex IT support functions that could include; troubleshooting and repairing hardware and software problems; performing simple and complex installations and updates; training and supporting system users; monitoring and maintaining databases; and creating procedural documentation. The IT Support Technician will support the T-So:Son (Our Core Values) including T-Wohocudadag – Our Beliefs, T-Apedag – Our Well-Being, T-Pi:k Elida – Our Deepest Respect and I-We:mta – Working Together.
ESSENTIAL DUTIES:
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware;
Track, and maintain complete computer inventory list;
Assists end users in resolving hardware and...