7 Customer Service jobs

Job Title:        Financial Aid Manager Reports To:     Dean of Student Services Status:             Full time/ Regular/ Exempt Salary:            $57,000 annual SUMMARY: The Financial Aid Manager oversees TOCC’s financial aid operation including Title IV (Pell), a range of scholarships and emergency aid to students, and ensures that the satisfactory academic progress requirements are met.  The Manager will supervise financial aid staff and will ensure that the financial aid component of the Student Services Division is operated in an efficient, respectful manner. Excellent student-centered customer service and quick turnaround are a necessary part of the operation. The Manager must be proficient in PowerFaids, the Department of Education’s COD system, and with TOCC’s data management system (Jenzabar).  ESSENTIAL DUTIES & RESPONSIBILITIES: Advise and counsel students and families on the financial aid process, unique circumstances for individual...

Job Title:         Wellness Program Coordinator Reports To:     Director of Student Life Status:             Full-time/ Regular/ Exempt Salary:              $40,000 - $44,000 annual (DOE) SUMMARY:   The Wellness Program Coordinator will assist, lead and oversee the Wellness Program & building (Apedag KI) as well administrative, coaching and instructional duties for TOCC Athletic & Wellness programs & sports that may be developed. The Wellness Program Coordinator is charged with working with other TOCC students, staff and faculty toward developing a program that promotes academic success, personal growth and overall wellness. The Wellness Program Coordinator will organize, create and oversee wellness programs.  ESSENTIAL DUTIES AND RESPONSIBILITIES : Develop and coordinate fitness and wellness programs or services; Assist in leading a comprehensive wellness program; Assist in providing a safe and welcoming environment for students and staff;...

Job Title:        Payroll Technician Reports To:   Bookstore and Finance Manager Status:           Full-time/ Regular/ Non-exempt Salary:            $18.50- 19.50 an hour (DOE)   SUMMARY:   The payroll technician will compute, classify, record, and verify payroll, 401(k) and personnel records by performing the essential duties. ESSENTIAL DUTIES: Reviews, enters, and processes timesheets, ensuring compliance with applicable laws and agreements; runs payroll, prints checks and deposit notices, and prepares related reports; prepares 401(k) runs; prepares and files tax documents; Perform daily payroll operations; Manage workflow to ensure all payroll transactions are processed accurately and timely; Reviews, enters, and processes timesheets; Receives and reconciles payroll reports; Reconcile payroll prior to transmission and validate confirmed reports; Execute Paychex TLO time and attendance and interface with payroll; Process manual payroll...

Job Title:      Residence Life Coordinator Reports To:   Director of Student Life Status:          Full time/ Regular/ Exempt Salary:          $40,000 – $44,000 SUMMARY: This is a 12-month, professional live-in position. The Residence Life Coordinator creates opportunities for student development through the Residence Life Plan and through individual student interactions. The Coordinator must have a strong student focus with evening and weekend commitments by being responsible for the organization and leadership of student development activities, supervision of RA staff, addressing difficulties that arise concerning student conduct and management of administrative operations of a residence facility. The Residence Life Coordinator is a role model, a facilitator, a leader, and an essential person in the experience and education of the resident students. The Coordinator must enjoy living and working with college-aged students and be committed to education and...

Job Title:            Social Work Instructor Reports To:        Academic Dean Status:                Full-time/ Regular/ Exempt Salary:                $47,700-$60,791 annual (DOE&E) SUMMARY:   The Social Services (SSE) Program Instructor will be expected to teach Social Services/Social Work (SSE) courses in a tribal community college setting. The instructor will be responsible of updating the social services curriculum. A variety of delivery systems such ascooperative learning, self-paced, independent or individualized instruction, in addition to traditional classroom teaching methods may be used. Teaching assignments may include evening classes, hybrid and online format as well as responsibility for site supervision of student projects and/or internship. ESSENTIAL DUTIES: Instructs students in a classroom setting in an assigned area of responsibility, ensuringapplicable core competencies are addressed; develops course syllabus; plans, teaches,observes; grade...

Job Title:        Student Success Coordinator Reports To:     Dean of Student Services  Status:            Full time/ Regular / Exempt Salary:           $44,260 annual SUMMARY:   This position will facilitate a college-wide effort to boost student success, retention and degree completion through a student success plan. This position will design and implement student retention and engagement initiatives, maintain the Early Alert Retention System (EARS), and communicate with faculty and Student Services personnel concerning student success. ESSENTIAL DUTIES: Work with at-risk TOCC students; facilitate individual student academic progress and success with faculty; and track individual student needs for academic success; Collaborates with internal departments, advisory groups, and the general public, external agencies, and/or other interested parties to coordinate activities, review work, exchange information, and resolve problems to increase student success;...

Job Title:       Dual-Enrollment Coordinator Reports To:    Dean of Student Services Status:           Full time/ Regular / Exempt Salary:           $44,000   Summary:  TOCC’s Dual-Enrollment Coordinator will work with high schools in and near the Tohono O’odham Nation to develop opportunities for the provision and delivery of dual-credit coursework that will transfer to colleges and provide credits toward high school graduation. The successful applicant will share the vision that dual-enrollment opportunities will provide Native and other students with a pathway to future academic work while offering a remedy to help address historic inequities in education that hamstring student success.The Coordinator will develop and maintain pathways for students to be successful in dual-enrollment by close, careful, and sensitive work with staff members, teachers, and administrators in a variety of secondary school settings in the catchment area Tohono O’odham Community...