Sinte Gleska University
Mission, SD, USA
Job Summary:
Under general supervision, perform skilled work in the installation, diagnoses, repair and maintenance of VoIP phones, Rukus wireless network, and a variety of computers and related peripheral equipment, including printers. Keep track of repairs using a trouble ticket system. Some copper wiring and network troubleshooting will be required. Assist SGU employees with their technical needs. Communicate utilizing tact and diplomacy. Willing to perform other duties that includes cleaning, and organizing.
Duties & Responsibilities:
1. Create and maintain users in Microsoft Active Directory and Office 365. This includes staff, faculty and students. 2. Provide laptops and email account for students and assist students if problems occur with either. 3. Plan, assign, schedule, coordinate and perform the skilled work in the installation of VoIP phones, computers and peripheral equipment. 4. Update hardware and software to give SGU users the latest technology and...