2 jobs found

Job Title:         Technical Support Manager Reports To:     Dean for Sustainability Status:             Full-time/ Regular/ Exempt Salary:             $60,000 annual SUMMARY: The Technical Support Manager (TSM) will manage the technical services and related operations, including engineering, IT, and maintenance to ensure all jobs get completed on time and within budget. TSM will recommend changes to products and services to efficiently help fulfill needs. TSM will ensure physical inventory levels remain monitored and replenished when necessary. TSM will be responsible for designing and implementing an improved process, operational policies, and train and support technicians. TSM will ensure department milestones and goals are met in a timely fashion. The successful TMS must have excellent communication, especially in identifying process gaps and upgrading system infrastructures.   Requirements ESSENTIAL DUTIES: The TSM is responsible for...

Job Title:         IT Support Technician I ( 1 Open Positions) Reports To :    IT Manager Status:            Full-time/ Regular/ Hourly Salary:           $ 19.50 an hour   Summary : The IT Support Technician I is responsible for performing complex IT support functions that could include; troubleshooting and repairing hardware and software problems; performing simple and complex installations and updates; training and supporting system users; monitoring and maintaining databases; and creating procedural documentation. The IT Support Technician will support the T-So:Son (Our Core Values) including T-Wohocudadag – Our Beliefs, T-Apedag – Our Well-Being, T-Pi:k Elida – Our Deepest Respect and I-We:mta – Working Together. ESSENTIAL DUTIES: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware; Track, and maintain complete computer inventory list; Assists end users in resolving hardware and...