The GSA Equity Study on Remote Identity Proofing

  • U.S. General Services Administration
  • Remote
  • Aug 26, 2023
Seasonal Government Research

Job Description

Hello! The U.S. General Services Administration (GSA) is looking for participants for a short study that will help government technology and websites work better for all communities. Our research hopes to understand how to improve the way we verify people’s identities remotely.  This study takes just 45 minutes, requires some personal information (such as a picture of your ID, selfie, social security number, etc) and can be completed on your smartphone. Specifically, the study will test for bias in facial matching technology and other methods used to verify identity so that people can get access to services from their government.

Help us ensure government websites work for everyone by participating in our study. Click here to join. Compensation is available for those who are eligible to participate. You can find more information on how GSA will use and protect your information at

GSA is committed to combating bias and improving outreach practices, user testing, and user experience for underserved communities in civic tech design. We need your help to make this happen. Sign up now!