Hello! The U.S. General Services Administration (GSA) is looking for participants for a short study that will help government technology and websites work better for all communities. Our research hopes to understand how to improve the way we verify people’s identities remotely. This study takes just 45 minutes, requires some personal information (such as a picture of your ID, selfie, social security number, etc) and can be completed on your smartphone. Specifically, the study will test for bias in facial matching technology and other methods used to verify identity so that people can get access to services from their government.
Help us ensure government websites work for everyone by participating in our study. Click here to join. Compensation is available for those who are eligible to participate. You can find more information on how GSA will use and protect your information at identityequitystudy.gsa.gov.
GSA is committed to combating bias and improving outreach practices, user testing, and user experience for underserved communities in civic tech design. We need your help to make this happen. Sign up now!
GSA provides centralized procurement and shared services for the federal government, managing a nationwide real estate portfolio of nearly 370 million rentable square feet, overseeing about $87 billion in products and services via federal contracts, and delivering technology services that serve millions of people across dozens of federal agencies. GSA’s mission is to deliver the best customer experience and value in real estate, acquisition, and technology services to the government and the American people. For more information, visit GSA.gov and follow us at @USGSA.