Computer Literacy Training Coordinator

Job Title:           Computer Literacy Training Coordinator

Reports To:        Chair of  Workforce & Community Development

Status:               Full-time/ Regular/Exempt)

Salary:                $40, 000- $44,000 annual

SUMMARY: The CLTC will work under the supervision of the NTIA Project Director of the NTIA project.  The CLTC will provide general supervision, and coordination, and monitor the development and implementation administration of the NTIA Computer Literacy training program. The Computer Literacy Training Program will take place at the District and Community level in the Tohono O’odham Nation by overseeing the Computer Applications Trainer when working with the community members of the Tohono O’odham Nation supported by the NTIA grant.

ESSENTIAL DUTIES:

• Coordinates and supervises computer literacy trainer, and monitors community & employee development training programs.
• Responsible for the development of reporting for measurement of training needs assessment and results in a report form that includes data analysis.
• Coordinates training schedules and evaluates applicable outside training resources.
• Participates in the review of productivity levels for program participants analyzes problem areas, identifies training needs and recommends solutions to management.
• Assists in the development and/or selection of Computer Literacy curriculum
• Coordinates materials, audio-visual equipment, and supplies for training
• Maintains computer-based documentation on training conducted, competency checklists, and training files.
• Assists District & Community partners in the identification of training needs for staff and community participants.
• Delivers training to classes and individuals through lectures, demonstrations, exercises and workshops, in-person, via Zoom and GoTo formats.
• Identify sources of training programs that meet certain criteria in order to recommend sessions for attendance.
• Acts as a liaison with all entities of the Tohono O’odham Nation.
• Produce certificates & Micro-Credentials for completion of certain program levels.
• Respond accurately and timely to departmental and employee requests for information
• Schedule and coordinate classes; maintain facilities and equipment.
• Contribute to a team effort and perform other duties as assigned.

TRAINING AND EXPERIENCE:

Minimum Qualifications:

• Associate degree in Computer Information Systems, Information Technology, Business or related field; and/or two-year experience in training, and teaching adults in computer literacy courses.

Additional Consideration May Be Given To Individuals with the Following Qualifications:

• Bachelor in Computer Information Systems, Information Technology, Business or related field; and/or one-year experience in training, and teaching adults in computer literacy courses

LICENSING REQUIREMENTS

• Valid Arizona Driver’s license with no DUI's or major traffic offenses within the past year.
• Must successfully pass a background check and fingerprint clearance.

KNOWLEDGE:

• Customer service principles;
• Curriculum development
• Communication methods and techniques;
• Instructional methodologies;
• Modern office procedures, methods, and equipment;
• Records management techniques;
• Adult learning theory;
• Research and Student evaluation methods;
• Advising processes and practices.

SKILLS:

• Instructs participants in various course delivery methods; in-person, Zoom, GoTo, hybrid, Independent study, etc.
• Compiling and tabulating data for evaluating participant’s performance;
• Communication, and interpersonal skills as applied to interaction with participants, supervisors, and the public to convey information
• Knowledge of training methods, relating course content to computer skills and job tasks
• Knowledge of techniques for designing training plans, manuals, and aids.
• Knowledge of principles and practices of preparing reports, maintaining files and records
• Skill in the use of computer software programs to include Windows, Microsoft Word, Microsoft, Excel, and Microsoft PowerPoint.
• Ability to provide supervision and leadership to assigned training groups.
• Ability to compile information and create reports to management regarding training/educational objectives
• Ability to communicate efficiently and effectively both verbally and in writing.
• Ability to travel to meetings, seminars, and training sites and work extended hours and on weekends as requested.