Job Title: Phoenix Center Site Technician
Reports To: Phoenix Center Director
Status: Full-time/Regular
Salary: $ 20.00 an hour
SUMMARY: The Phoenix Center Site Technician collaborates with the site Director to operate the Center so that it can provide optimal support for students. The Technician advises students, helps students register, conducts outreach into the Phoenix area in order to recruit students, provides coverage at the Center, works closely with Student Support Services in order to ensure that students are afforded access to financial aid, tutoring, and other services, and generally works with the Director to make the Center an inviting learning space (both physically and virtually) for TOCC students.
ESSENTIAL DUTIES:
- • Develops and distributes needed marketing materials for posting on TOCC website and for emailing
• Ensures that the Center runs smoothly and provides an inviting space for students
• Confers with the Director to develop and execute plans aimed at strengthening the Center and its support for students
• Maintains regular, frequent communication with students and interested parties.
• Advises and assists with student registration
• Conducts outreach to partners in Phoenix through collaboration with the Director
• Maintains excellent communication with students, faculty, and community members via phone, email, texts, Facebook and other media.
• Drafts letters, memos, contracts, and other needed documents and correspondence
• Performs other duties of a similar nature or level.
Requirements
TRAINING AND EXPERIENCE:
Minimum Qualifications:
- Associate's degree or two-year technical certificate in any field; and two to three years of Higher education experience.
Additional Consideration May Bee Given To Individuals with the Following Qualifications:
- Ability to speak and understand O’odham and/or Spanish.
- Knowledge and understanding in the history and contemporary issues facing Native peoples.
LICENSING REQUIREMENTS
- Valid Arizona Driver’s license with no DUI's or major traffic offenses within the past year.
KNOWLEDGE:
- • Knowledgeable about curriculum and academic programs
• Know how to plan and to problem solve
• Know how to effectively relate to students of various backgrounds and levels
• Know how to communicate effectively with community partners
• Know about how to reach out to leaders in the broader community in order to help develop the Center
SKILLS:
- • Providing program support;
• Conduct outreach and recruitment to community
• Proficient in use of software for reports and communication;
• Excellent customer service
• Data compilation and reporting
• Be able to provide excellent customer service to a range of constituents
• Be able to make presentations regarding the Center and its purposes
• Excellent writing ability
