Computer Literacy Trainer

Job Title:       Computer Literacy Trainer

Reports To:   Chair of Academic Programs in Workforce & Community Development

Status:           Full-time/ Regular/ Non-exempt

Salary:           $17.00 an hour

SUMMARY:  The Computer Literacy Trainer (CLT) will introduce basic computer skills in software & hardware applications that prepare students to succeed online at home, in the workplace, and college. The CLT will support students in developing an understanding of professional communications and leadership skills while gaining proficiency in basic computer applications, such as word processing, email, zoom, GoTo, and presentation management software. CLT will provide training for students to demonstrate digital literacy through basic internet searches, setting up email accounts, and being able to use spreadsheets and database software effectively.

ESSENTIAL DUTIES:

• Motivate students by demonstrating professionalism, enthusiasm, and sensitivity to their concerns. Actively involve them in classroom discussions and/or activities;
• Identify different student learning styles and adjust accordingly;
• Maintain accurate record keeping as it applies to student progress;
• Actively engage in retention activities including documented communication with participants and Training Coordinator regarding attendance and progress. Administers mid-phase academic advising forms for all students;
• Manages tools assigned to the online classroom;
• Integrates features of Canvas into the learning environment, including announcements, threaded discussions, quizzes/exams, videos, communication inbox and gradebook;
• Conduct live online/virtual sessions weekly and record/post on the online platform;
• Constantly evaluate the curriculum to ensure relevance, sends feedback to the Training Coordinator, Chair of Academic Programs, and the Dean for Sustainability for consideration and feedback;
• Maintaining a working field knowledge through continuing education demonstrates continuing professional development of technical expertise as a Trainer;
• Respond to all initial threaded discussion posts within 24-36 hours;
• Practice the T-So:son (Our Core Values) including T-Wohocudadag – Our Beliefs, T-Apedag – Our Well-Being, T-Pi:k Elida – Our Deepest Respect and I-We:mta – Working Together; 
• Perform other duties of a similar nature; and
• Post videos/ tutorials as necessary to increase student engagement and understanding of the material;

TRAINING AND EXPERIENCE:

Minimum Qualifications:

• High School Diploma or GED, and up to six months experience in computer software & hardware, or an equivalent combination of training, education, and work experience, which demonstrates the ability to perform the duties of this position.

Additional Consideration May Be Given To Individuals with the Following Qualifications:

•  
• Associates in Computer Information Systems, Information Technology, Business or related field. Experience in training, and teaching adults in computer literacy courses. Experience in training computer Applications Training. Adult education experience.
• Preference for a bachelor's in Computer Information Systems, Information Technology, Business, or related field. Experience in training, and teaching adults in computer literacy courses.

LICENSING REQUIREMENTS:

• Valid Arizona Driver’s license with no DUI’s or major traffic offenses within the past two years.
• Must successfully pass a background check and fingerprint clearance.

KNOWLEDGE:

• Customer service principles;
• Communication methods and techniques;
• Instructional methodologies;
• Modern office procedures, methods, and equipment;
• Records management techniques;
• Adult learning theory;
• Research and Student evaluation methods;
• Advising processes and practices

SKILLS:

• Instructs participants in various course delivery methods; in-person, Zoom, GoTo, hybrid, Independent study, etc.
• Compiling and tabulating data for evaluating participant’s performance;
• Communication, and interpersonal skills as applied to interaction with participants, supervisors, and the public to convey information
• Knowledge of training methods, relating course content to computer skills and job tasks
• Knowledge of techniques for designing training plans, manuals, and aids.
• Knowledge of principles and practices of preparing reports, maintaining files and records
• Skill in the use of computer software programs to include Windows, Microsoft Word, Microsoft, Excel, and Microsoft PowerPoint.
• Ability to provide supervision and leadership to assigned training groups.
• Ability to compile information and create reports to management regarding training/educational objectives
• Ability to communicate efficiently and effectively both verbally and in writing.
• Ability to travel to meetings, seminars, and training sites and work extended hours and on weekends as requested.