SUMMARY OF RESPONSIBILITIES
Under the general direction of Admissions Director, the admissions counselor is an energetic professional who will counsel prospective students, parents, and high school counselors about admissions to IAIA. The admissions counselor is responsible for participating in recruitment efforts and meeting targeted enrollment goals. The professional will work in the Student Information System to monitor application documents, online chat system, student tracking, prepare reports, and analyze data. The counselor will represent IAIA at events both on-and off-campus locally and nationally; welcome and support students, parents and counselors who call, email or visit the admission office. The counselor will provide administrative support to the admissions office to ensure IAIA recruitment and enrollment plans are met; will serve on assigned and/or related committees; support the mission, vision and core values of IAIA.
ESSENTIAL POSITION FUNCTIONS
- Recruit prospective students by conducting high school visits (in-person/virtually) and attending college fairs (in-person/virtually) through the completion, review and conversion of inquiries, applicants, admitted and enrolled students for the designated territory.
- Utilize reports to coordinate travel schedule including high school visits, college fairs and information sessions in designated areas.
- Educate, counsel and guide prospective students in their college search process including visiting and applying to IAIA.
- Build strong relationships with prospective students, high school counselors, community colleges staff/faculty, and tribal education program or departments.
- Counsel and prepare students and families on their transition to IAIA in the areas of admissions, financial aid, student housing, academics, and student life.
- Assist with the daily operation presentations, meeting with prospective students and families, on/off campus events, campus tours, community events
- Process travel and fiscal documentation adhering to IAIA fiscal policies and procedures.
- Organize local and national travel schedule, some evenings and weekends required.
- Develop in-depth knowledge about IAIA’s cost of attendance, financial aid and scholarship opportunities, and its academic and extracurricular programs promote IAIA to prospective students, their families, guidance counselors & the community.
- Coordinate email, monitor online chat system, social media and phone call campaigns, some evenings and weekends required
- Provide campus tours for prospective students and families.
- Monitor and track admissions application and documents in the Empower Student Information System, make recommendation for admission, and provide data as needed for reporting.
- Participate in regular office meetings, various campus committees and state/regional professional organizations.
- Represent IAIA at a variety of public gatherings which involve students, parents, alumni, high school and college art teachers and counselors, admissions officers, registrars and faculty members of other institutions, IAIA alumni, Tribal higher education officers and federal and state education officers.
- Other duties as assigned.
REQUIRED EXPERIENCE AND EDUCATION
- Must have a bachelor’s degree
- One year of experience in college admissions/recruitment or in a professional office setting.
- Excellent organization, collaboration and communication skills, and professionalism.
- One year customer service experience
- Experience working with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and SharePoint); Web browsers (Google Chrome, Internet Explorer, Mozilla Firefox).
- Proven abilities regarding attention to detail, follow-through, and dependability.
- Strong verbal and written communication skills, and public speaking skills
- Willingness and ability to travel extensively including evenings, overnight stays and weekends during high travel seasons (September-November and February- April)
- Ability to work in a fast paced, cross functional and team environment.
PREFERRED SKILLS AND ABILITIES
- Understanding, knowledge or previous experience working with American Indian and/or Alaskan Native communities.
- Prior experience as an admissions counselor and/or working in higher education setting.
- Basic knowledge of federal student financial aid policies.
- Experience working with college Student Information System and or database.
- Knowledge of IAIA and its programs.
- Experience of working independently with high level of accountability.
- Ability to interact positively with local, regional, national and tribal personnel, agencies and organizations.
- Ability to present oneself with a professional presence and demeanor.
- Ability to maintain confidential information and inquiries with discretion.
- Ability to maintain exceptional customer service and people skills.
- Knowledge of customer service standards and procedures.
- Ability to display a keen attention to detail and produce desired results.
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Ability to develop and deliver presentations.
- Ability to communicate effectively, both orally and in writing.
- Knowledge of programs/services available to university students.
- Knowledge of community outreach practices.
- Ability to process computer data and to format and generate reports.
- Ability to interpret, adapt, and apply guidelines and procedures.
- Ability to investigate and analyze information and draw conclusions.
- Knowledge of electronic calendar systems for meetings, conferences, and travel.
- Strong organizational skills, and ability to organize workload to ensure deadlines are met; schedule work assignments in order of priority and date received.
- Adhere to appropriate standards of conduct and ethics, including:
- integrity and honesty
- follow senior leadership directives
- cooperate and work respectfully with others
- participate in pro-active problem solving; regularly attends and participates in meeting as required.
- Must be willing to travel extensively September-December, February-May.
- Must be willing to work some evenings and weekends, as required by the position.
- Must possess and maintain a valid driver's license.
- Must be able and willing to operate an IAIA vehicle.
- Must be able to lift 25lbs.
- Performance evaluation will be determined based on performance results of job duties as described herein as well as attainment of annual strategic work plan goals.
- Management reserves the right to revise this job description at any time, with or without notice.
This job description is not a contract for employment.
This job description does not list all the duties of this position.
Supervisors or managers may assign other instructions and duties.