Bookstore Supervisor

$20.00 hourly
  • Tohono O'odham Community College
  • Sells, AZ, USA
  • Jan 21, 2022
Full time Admin-Clerical Customer Service Education Finance Purchasing-Procurement

Job Description

Job Title:       Bookstore Supervisor

Reports To:   Dean of Finance

Status:           Full-time/ Regular/ Hourly

Salary:           $20.00 an hour (DOE)

SUMMARY: The Bookstore Supervisor is responsible for running all facets of TOCC’s bookstore. The supervisor oversees all aspects of the operation, including stocking, sales, inventory, and accounting.   Besides duties related directly to books, supplies, and equipment sales, the supervisor will build an inventory of trade books reflecting O’odham history, language and culture to be available for sale to students and the public. This position will ensure that the TOCC bookstore is a seamless operation that serves customers quickly, efficiently, and with respect.  The Bookstore Supervisor will support the T-So:son (Our Core Values) which are T-Wohocudadag – Our Beliefs, T-Apedag – Our Well-Being, T-Pi:k Elida – Our Deepest Respect, and I-We:mta – Working Together.

ESSENTIAL DUTIES:

  • Manage staff, prioritizing and assigning work and conducting performance evaluations;
  • Oversee the timely process of book ordering;
  • Prepare and oversee operational budget for the bookstore;
  • Ensure stocking, pricing, receiving, and returning inventory is carried out expeditiously through use of point of sale software;
  • Stock the bookstore with merchandise, gifts, and supplies for purchase by students and community members;
  • Perform routine inventory counts;
  • Process purchases, which involves scanning items and operating a cash register;
  • Calculate daily sales and department charges, ensuring balance sheets are accurate.
  • Prepare a variety of documents including receipts, sale signs, sales records, and/or basic operational reports;
  • Provide customer service over the phone and in person, responding to customer requests and inquiries;
  • responsible for billing and collection of tuition and fees;
  • Perform other duties of a similar nature or level.

Requirements

TRAINING AND EXPERIENCE:

Minimum Qualifications:

  • Associates degree or an equivalent combination of education and experience necessary to perform the essential responsibilities of the position.
  • Previous work experience involving customer service, attention to detail, and accurate record keeping will be considered.

Additional Consideration May Be Given To Individuals with the Following Qualifications:

  • Ability to speak and understand O’odham and/or Spanish.
  • Knowledge and understanding in the history and contemporary issues facing Native peoples.
  • Bookstore or retail experience is a plus.

LICENSING REQUIREMENTS

  • Valid Arizona Driver’s license with no DUI's or major traffic offenses within the past year.

KNOWLEDGE:

  • Basic accounting principles;
  • Supervisory and training techniques;
  • Bookstore operations;
  • Customer service principles;
  • Cash handling techniques;
  • Retail operations.

SKILLS:

  • Train and supervise staff;
  • Excellent customer service;
  • Handle cash;
  • Monitor, track and maintain inventory and supplies;
  • Attention to detail, excellent organizational and time management skills;
  • Strong verbal and written communication skills;
  • Ability to work as part of team and build a team environment is required;
  • Ability to use Microsoft Suite is critical;
  • A comfort level with data management and ability to learn Jenzabar system software is necessary;
  • Must be capable of working collegially with a diverse group of constituents on a daily basis;
  • Must be capable of showing sensitivity when dealing with a variety of individuals;
  • Must be able to work independently, accurately, quickly, and have strong prioritization skills.