The American Indian College Fund (College Fund) strives to positively impact the lives of Native Americans by supporting their higher education and career objectives. College Fund team members believe education is the answer and collectively we raise funds, provide scholarships, and holistically support students in achieving their goals. Programming, research, and enhancing the capacities of tribal colleges and universities (TCUs) are also integral elements of our mission.
Headquartered in Denver, Colorado, the College Fund currently employs over 75 team members. Our operations include student success services, TCU capacity building, research and evaluation, and public awareness. We annually serve over 4,000 students and 35 TCUs across the United States.
The College Fund is seeking a forward thinking and solution-oriented manager to lead our IT Department. The IT Department at the College Fund includes the Information Technology Manager, a Help Desk Technician, and an IT consulting firm.
The Information Technologies Manager is responsible for analyzing, enhancing, maintaining, and securing IT systems to effectively support the College Funds’ needs and objectives. The College Fund understands the critical importance and value of efficient and secure systems and prioritizes investments in hardware, software, and network systems.
This position maintains the vendor partner relationships, hardware, software, networks, IT security and back-ups, building security system, phone system, budgets, and policies and procedures associated with supporting the IT functions of the College Fund.
Position Objectives and Responsibilities
- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, hardware, phone system and building security system.
- Analyze systems to identify vulnerabilities and opportunities for enhanced effectiveness and efficiencies
- Own projects, solutions, and key responsibilities within a larger business initiative
- Handle business-critical IT tasks and systems administration
- Troubleshoot, and provide technical support when needed
- Research and evaluate emerging technologies, hardware, and software and provide proactive recommendations
- Prepare cost benefits analysis reports and continuously analyze vendors to ensure they offer the best possible service and value for the College Funds needs
- Track and maintain hardware and software inventory
- Develop and execute disaster procedures, and maintain data backups
- Maintain IT Security Policies and Procedures
- Provide training to College Fund team members on IT policies and procedures, hardware, and software
- Strong critical thinking and decision-making skills
- Excellent project management skills, ability to prioritize and meet deadlines
- Strong problem identification and solution skills, must be able to interpret and translate team member needs into IT solutions
- Ability to present technical information and training to non-technical team members
- Knowledge of networks, computer systems, and servers
- Expertise in data governance and security protocols
- Ability to manage personnel and vendor partners
- Experience with Microsoft Exchange, Active Directory, Remote Desktop Services, SharePoint
- Advanced knowledge of Word, Excel, Outlook, TEAMS, PowerPoint, and Adobe
- Bachelor’s degree in information technology, computer science, or information systems
- 5+ years working in IT operations
- Or a combination of applicable education, certification, and IT experience
Work Environment and Physical Activities
- Professional office setting with employees in multiple work locations
- Frequent keyboarding and viewing computer screen
- Ability to lift 35 pounds