Program Associate or Senior Program Associate

  • University of Denver
  • Option for onsite (Denver, CO) or remote
  • Feb 08, 2021
Full time Research

Job Description

Throughout its 75-year history, the University of Denver Graduate School of Social Work has administered countless externally funded projects targeting children and families. These efforts preceded and provided the impetus for the establishment of the Butler Institute for Families in 1994. Today, we are nationally recognized for our leadership and collaborative work at the national, state, and local level in evaluation, research, and technical assistance aimed at improving the quality of child-, youth-, and family-serving systems.

We bring together researchers, practitioners, public and private service system experts, and community members to: engage in program evaluation and research; examine outcomes; and provide technical assistance and training to program administrators, direct service providers, and community leaders. Currently, Butler conducts business in four primary content areas: child welfare, early childhood systems, tribal child welfare, and behavioral health. These content areas operate within a Research-to-Practice framework that promotes the use, adoption, adaptation, replication, and/or scaling of research and/or evaluation knowledge and the integration of this knowledge in practice. In addition to the benefits offered by the University of Denver (see here for more details: https://www.du.edu/jobs/), Butler offers the opportunity to work with a dedicated group of people committed to using research to support practice improvements. We also offer professional development and job growth opportunities, flexible schedules and the opportunity to telework remotely. Butler stands in solidarity against the systemic oppression of persons of color and American Indian/Alaska Native tribes, communities, and individuals. Butler intentionally partners with family and child serving agencies to create healing, positive systemic change, and daily inclusive actions that reflect racial equity.

Position Summary

This position will serve full-time as a Program Associate or Senior Program Associate primarily in the child welfare content area of Butler. This person will be responsible for developing and delivering learning opportunities for the child welfare workforce, such as online and in-person training, coaching, webinars, learning exchanges, and transfer of learning events including learning circles and/or implementation coaching. This position is also responsible for participating in supplemental learning products, including but not limited to, desk aides, one-pagers, and handouts. Development and delivery of learning opportunities, including coaching, will involve working collaboratively with staff and child welfare stakeholders. This position will assure that products developed are specifically informed by culturally-relevant perspectives. The Program Associate or Senior Program Associate position will provide culturally-responsive coaching, training, and capacity-building to child and family-serving organizations throughout the U.S. This position is responsible for providing individual and group coaching using in-person and virtual formats in order to build the capacity of individuals and organizations. Additionally, the person will be involved in other activities to develop child and family-serving organizations including curriculum development, supplemental product development, workforce planning, and implementation assistance.

This position requires experience delivering coaching, training, and capacity-building with a racial-equity lens and that incorporate culturally based approaches. The Program Associate or Senior Program Associate works with a variety of individuals at various organizational levels to develop and implement projects. Additionally, the senior program associate will work with subject-matter experts to develop a variety of culturally-responsive products.

Essential Functions

Program Associate

  • Facilitate training on a variety of topics.
  • Develop curriculum and instructional materials for others to train, including presentations and handouts.
  • Revise or adapt learning solutions based on grant requirements and virtual delivery needs.
  • Present information through varied online learning delivery methods.
  • Submit proposals for conferences and support presentations either in-person or virtually.
  • Develop storyboards for video, podcast, or eLearning products.
  • Coordinate subject matter expertise to inform product development and provide feedback on appropriateness of cultural content and images.
  • Identify relevant resources to support products.
  • Conduct registration, attendance, and certificate activities for learning opportunities.
  • Create products under guidance from project leads and/or Principal Investigators.
  • Collaborate with team members on tasks and activities of product development.
  • Engage subject matter experts, managers, and policy experts in course development using a culturally responsive and solution-focused approach.
  • Provide product development and supports for learning, eLearning, peer network opportunities, webinars and other learning opportunities.
  • Coordinate tasks under the guidance of the project manager and principal investigator.
  • Maintain positive working relationships with clients, programs, and other key project stakeholders.
  • Communicate and engage effectively with community and interdisciplinary collaborators.
  • Participate in Butler Institute work groups and committees as identified and/or assigned including those related to GSSW's Culture and Climate Initiative and DUs Diversity, Equity and Inclusion.
  • Attend and participate in DU and Butler-related meetings, trainings, and activities.
  • Other duties as assigned.
  • May supervise interns or work study students.

Senior Program Associate
Same job duties as Program Associate plus:

  • Provide one-on-one and group coaching.
  • Facilitate training on a variety of topics, including coaching.
  • Provide train-the-trainer modeling and consultation.
  • Develop opportunities for new business for Butler including grants and contracts.
  • Provide project management direction and contribute to product development, including establishing timelines and ensuring timelines are met for learning, eLearning, peer network opportunities, coaching, webinars and other learning opportunities.
  • Independently manage components of the work with multiple stakeholders and tasks.
  • Maintain positive working relationships with clients, programs, and other key project stakeholders.
  • Communicate and engage effectively with community and interdisciplinary collaborators.
  • Recommend effective learning solutions based on needs assessment, content, budget, and learner profiles.
  • Coordinate, develop, and revise competency-based curriculum, tools, resources and products related to child welfare.
  • Participate in framing and developing storyboards for video, podcast, or eLearning products.
  • Identify and coordinate subject matter expertise to inform product development and provide feedback on appropriateness of cultural content and images.
  • Work collaboratively with others to ensure the most up to date and relevant resources are available to child welfare programs.
  • Procure and adapt current instructional materials to online learning format.
  • Track participation for online courses, webinars, and use of online communities and gather feedback for improving learning opportunities.
  • Supervision of work study students or interns as necessary.

Knowledge, Skills, and Abilities

Program Associate

  • Knowledge of child welfare practice and policy, its interpretation and implementation.
  • Ability to effectively train others and develop culturally-responsive learning and capacity building products for tribal and state child welfare and related human service policy and practice areas.
  • Ability to work collaboratively with tribal, state, county and federal partners and provide facilitated strategic planning.
  • Ability to learn, reflect, and practice cultural humility with others within Butler and with project partners.
  • Ability to participate in actions steps with colleagues to move Butler to an anti-racism, multi-cultural organization.
  • Ability to write curriculum attending to adult learning principles.
  • Ability to complete tasks and activities that result in one-page summaries, infographics, eLearning storyboards to reflect best practices for child- and family-serving organizations.
  • Ability to prepare learning and information sharing products and support project team members and multiple stakeholders in presentations.
  • Ability to facilitate constructive interpersonal interaction and teamwork.
  • Possession of critical thinking and solution-building skills.
  • Microsoft Office skills including significant experiencing formatting, editing, and creating aesthetic visual presentations using PowerPoint and Word.
  • Ability to work with support and supervision.
  • Effective written and verbal communication skills.
  • Ability to prepare learning and information sharing products and coordinate with project team members and multiple stakeholders.

Senior Program Associate

Same Knowledge, Skills and Abilities as Program Associate plus:

  • Advanced knowledge of child welfare practice and policy, its interpretation and implementation.
  • Ability to provide culturally-responsive coaching using Butlers coaching approach.
  • Ability to provide culturally-responsive consultation and capacity building products for tribal and state child welfare and related human service policy and practice areas.
  • Ability to develop a variety of products including one-page summaries, infographics, eLearning storyboards to reflect best practices for child- and family-serving organizations.
  • Ability to prepare learning and information sharing products, participate in presentations, coordinate and communicate with project team members and multiple stakeholders.
  • Ability to support the development and implementation of action-oriented logic models, research-supported dissemination plans, meaningful peer communities and effective knowledge collection, management, and dissemination structures.
  • Knowledge of implementation science and ability to apply knowledge to capacity building work.
  • Engage in project management skills with multiple stakeholders and tasks involved.
  • Ability to prioritize competing timelines and project deliverables.
  • Ability to facilitate constructive interpersonal interaction and teamwork.
  • Possession of strong critical thinking and solution-building skills.
  • Advanced Microsoft Office skills including significant experiencing formatting, editing, and creating aesthetic visual presentations using PowerPoint and Word.
  • Ability to work independently with support and limited supervision.
  • Ability to prepare learning and information sharing products, participate in presentations, coordinate and communicate with project team members and multiple stakeholders.
  • Project management skills with multiple stakeholders and tasks involved, including tactfully holding project members and leadership accountable to deadlines.
  • Knowledge of copyright, readability, usability, and accessibility requirements.

Required Qualifications

Program Associate

  • Bachelor's degree.
  • 2 or more years of experience in child-, youth-, and family-serving systems providing training, curriculum development and child welfare workforce development and capacity building focused on learning opportunities.
  • Experience working with persons from diverse cultures and backgrounds other than ones own.
  • Experience in the use and exploration of technology including project management software, meeting platforms (Zoom, Teams), webinar and video conferencing tools, and social media channels.

Senior Program Associate

  • Bachelor's degree.
  • 2 or more years of coaching experience to individuals and groups.
  • If not a professionally certified coach, be willing to obtain certification within 18 months of hire (and sponsored by Butler).
  • 3 or more years of experience in child-, youth-, and family-serving systems providing project management, child welfare workforce development and capacity building focused on learning opportunities.
  • Experience working with persons from diverse cultures and backgrounds other than ones own.
  • Experience in the use and exploration of technology including project management software, meeting platforms (Zoom, Teams), webinar and video conferencing tools, and social media channels.

Preferred Qualifications

Program Associate

  • Master's degree in social work or human services.
  • 3 or more years of experience in child-, youth-, and family-serving systems providing training, curriculum development and child welfare workforce development and capacity building focused on learning opportunities.
  • Experience working with grant funded environments in government, nonprofit, or university settings.

Senior Program Associate

  • Master's degree in social work or human services.
  • Certification from a nationally-recognized coaching program.
  • 4 or more years of experience in child-, youth-, and family-serving systems providing project management, child welfare workforce development and capacity building focused on learning opportunities.
  • Experience working with grant funded environments in government, nonprofit, or university settings.

Work Schedule
Monday - Friday, 8:00 a.m. - 5:00 p.m. Full time telework/remote work schedule available as an option.

Application Deadline
For best consideration, please submit your application materials by 4:00 p.m. (MST) on March 1, 2021.

Special Instructions
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Grade Number
The salary grade for the position is GE.

Salary Range
The salary range for the Program Associate is $60,000 - $70,000. The salary range for the Senior Program Associate is $70,000 - $80,000.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

Benefits
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is committed to enhancing the diversity of its faculty and staff. We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity, disability, military/ veteran status or any other status protected by law.

All offers of employment are based upon satisfactory completion of a criminal history background check.