SAN FRANCISCO STATE UNIVERSITY
LEAD ACADEMIC COUNSELOR
Lead Academic Counselor
NUMBER OF POSITIONS
1 Position (Open Until Filled)
Undergraduate Advising Center/Office of Research and Sponsored Programs
Position will end on or before January 31, 2022. Grant funding for this position is for three years. It is anticipated that the position will be extended beyond the initial one-year appointment.
Permanent status cannot be earned in this grant funded position. This temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding.
Monday to Friday: 8:00 a.m. – 5:00 p.m.
ANTICIPATED HIRING RANGE
$75,000.00 - $80,000.00 Annually
Reporting to the Director of Advisor Development and College Specialists, the Lead Academic Counselor of the Undergraduate Advising Center (UAC) will work alongside and collaborate with the Director of Advisor Development and College Specialists, Director of Developmental Studies and Retention Specialists, and the Director of Graduation Specialists on the administration, coordination, and management of the Undergraduate Advising Center. The Undergraduate Advising Center delivers high-quality, proactive, accurate, and holistic academic advising to first year freshman and undeclared students as their home base. The Lead Academic Counselor will support advising managers in strategically leading and guiding a staff of approximately 10-15 academic counselors (Student Services Professional IIIs) in furthering the mission and vision of the Undergraduate Advising Center in alignment with both the mission of San Francisco State University and the mission of the Division of Undergraduate Education and Academic Planning (DUEAP). Other responsibilities include, but are not limited to coordinating day-to-day functions related to the work of academic counselors, freshman and undeclared programming and services, and utilizing data analytics to strategically identify and target efforts to improve retention rates. The Lead Academic Counselor will also advise a small caseload of first year freshman and undeclared students in order to stay abreast of best practices in academic advising. Serving as a lead, this position will be the first point of contact for academic counselors in the Undergraduate Advising Center.
Leading and Guiding Academic Counselors
Other duties as assigned.
Education: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related.
Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.
Master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may substitute for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.
Knowledge and Abilities:
Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods.
Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view.
Education: Master’s degree from an accredited university in counseling, higher education, student affairs, college student development, or a closely related discipline.
Desired Experience or Skills:
APPLICATION PROCESS AND INQUIRIES
For the complete job description and qualifications of current openings, please go to SF State’s online job posting https://hr.sfsu.edu/job-opportunities. Submit an online application and upload (in one file attachment) your resume and cover letter, describing your specific qualifications. The online recruitment system will allow one file attachment for each submission.
SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).
The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.
SF State is Equal Opportunity/Americans with Disabilities Act employer and has a strong commitment to the principles of diversity.