Financial Aid Program Assistant

$33,681 yearly
  • Northwest Indian College
  • 2522 Kwina Road, Bellingham, WA, USA
  • Feb 14, 2020
Full time Education

Job Description


Financial Aid Program Assistant (FT, 12 months)


Opening Date:           February 14, 2020

Review Date:             March 2, 2020

Closing Date:             Open until filled

Location:                    Lummi Main Campus

Salary:                        $33,681 Max DOE


The salary placement upon hire will be based on the selected candidate’s education and relevant work experience as outlined in the job announcement and the established salary schedule for the classification of the position to be filled.



To meet strategic goals of increased student enrollment and improved retention, the Financial Aid Program Assistant provides administrative support to the Financial Aid staff by assisting with determining eligibility and identifying alternative sources of financial assistance for students. The scope of work includes: operating as the first point of contact for the Financial Aid office, advising students and families about the financial aid process and requirements; packaging financial aid awards; participation in outreach activities; presentations and training for various internal and external audiences, quality assurance and records maintenance, report preparation, grant or contract preparation, and general office management.



  1. Act as first point of contact for the Financial Aid office, including receiving and responding to inquiries via phone, fax, email and in person.
  2. Assist with financial aid workshops, with online filing of applications, status inquiries and scholarship searches.
  3. Participate in recruitment events, workshops and high school financial aid nights.
  4. Meet with students and their families to explain the financial aid process.
  5. Advise students on alternative sources of aid, and discuss personal concerns and appeals.
  6. Review files for missing documents, accuracy, eligibility, and perform necessary tasks for financial aid packaging and awards.
  7. Maintain scholarships online and in office and serve as collection point for submissions.
  8. Contact students and families as necessary to clarify information reported on the FASA and other aid applications.
  9. Assist with determining type and amount of financial assistance to be awarded including federal, state, American Indian College Fund, and other scholarship funding.
  10. Check satisfactory academic progress.
  11. Review and forward professional judgment appeals to the Director.
  12. Assist with adjusting student aid packages accordingly due to receipt of documentation, professional judgment decisions, and “outside” aid (e.g., private scholarships and grants).
  13. Participate in Financial Aid and Scholarship Committees.
  14. Assist with maintaining Department of Education databases and downloading and reviewing files, including initial applications, Institutional Student Information Records (ISIRs), corrections, Pell origination and disbursements to process student applications and meet reporting requirements.
  15. Prepare reports for grants, financial aid, or scholarship awards (as directed by the Director of Financial Aid).
  16. Represent NWIC as the resource for providing financial aid/scholarship information, training and guidelines for students, their families and Site Managers. This includes facilitating workshops and regular travel to the reservation communities served.
  17. Attend Financial Aid workshops and conferences to stay current on new and changing regulations.
  18. Participate in planning for student needs, NWIC financial aid policy, personnel, space, equipment, etc.
  19. Assist with ongoing maintenance of the Power Faids database system.
  20. Perform other duties as assigned.



There are no supervisory responsibilities assigned to this position


QUALIFICATIONS to perform the position successfully:


Minimum Qualifications:

  • Associate’s degree in a related field or program.


Preferred Qualifications:

  • Bachelor’s degree in a related field.
  • One year of professional experience in the field.
  • Experience working in a college setting/team environment.
  • Experience with and sensitivity to Native American people and cultural customs.


Other Qualifications:

  • Must have a current driver’s license and a driving abstract that meets employer qualifications for insurability.


Language Skills:

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of


Mathematical Skills:

  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.


Reasoning Ability:

  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.


Computer Skills:

  • To perform this job successfully, an individual should have knowledge of Contact Management systems; Database software; Internet software; Spreadsheet software; Word Processing software; and Microsoft Outlook e-mail


Other Skills and Abilities:

  • Must be able to maintain a high level of confidentiality as an administrative
  • Preference for experience working in Native
  • Must possess effective writing and verbal communication skills, as well as be able to work in a team environment.
  • Attention to detail a
  • Able to represent the College in a positive and professional
  • Must be able to work independently or as a member of a team and meet



Interested individuals should submit the following application materials directly to the NWIC Human Resources Office only.


  1. Cover letter addressing how you meet the position qualifications
  2. NWIC Application
  3. NWIC Equal Employment Opportunity (EEO) form
  4. Current and complete professional resume
  5. Copies of college transcripts (can submit unofficial copies at time of application)
  6. Three letters of recommendation from persons, who are not members of your immediate family, who have firsthand knowledge of your qualifications for the position
  7. If applicable to the position, provide copies of certificates/licenses/credentials


The job announcement and application forms are available online at or may be requested from and submitted directly to:


Human Resources

Northwest Indian College

2522 Kwina Road

Bellingham, WA 98226-9278

Telephone/Fax:  360.392.4230